Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Mirax Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game. By using the website, you confirm that you understand and accept these terms, together with any additional rules shown for particular games, promotions or services.

Mirax Casino operates under a Tobique Gaming Commission licence (no. 0000091) and a Curaçao Gaming Authority licence (OGL/2023/176/0095), with SSL encryption applied to all personal and financial data.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Mirax Casino. They apply to the website, related pages, gaming services, account facilities and any other services made available through the platform. Additional terms may apply to specific games, competitions, promotions or payment methods. Where additional terms apply, they will be displayed or made available before you use the relevant service.

You must be legally entitled to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before accessing Mirax Casino. You must not use the website if online gambling is unlawful in your location, if you are under the applicable legal gambling age, or if you are subject to a gambling restriction or exclusion that prevents you from participating.

You may be required to provide accurate, current and complete information when registering for an account. Information may include identity, age, location and payment details. You must update your information if it changes. Mirax Casino may request documents or other information to verify your identity, comply with legal obligations, protect the platform and support the prevention of fraud, money laundering and other unlawful activity.

You may create and use only an account that belongs to you.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must not allow another person to use your account or use another person’s account.
You must not register or play on behalf of another person.
You must not use the website for unlawful, fraudulent or abusive purposes.
You must follow the rules displayed for each game, promotion and service.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. If you believe that your account or payment information has been compromised, stop using the account and notify the relevant support channel available on the website. Mirax Casino may suspend access while an account or transaction is reviewed.

2. Accounts, payments and gaming

An account may be opened only where permitted by applicable law and by the account registration process. Mirax Casino may refuse an application, limit access or close an account where this is reasonably necessary for security, legal, regulatory, responsible gambling or operational reasons. Account decisions may be subject to verification and review.

You should deposit only money that you can afford to lose. Deposits must be made using a payment method that you are authorised to use. The name and details connected with a payment method may need to match the verified account information. Third-party payments, attempted manipulation of payment systems and the use of funds from unlawful sources are not permitted.

Game outcomes are determined by the systems and rules applicable to the relevant game. You should review the information shown before placing a wager, including any stake options, game instructions and applicable conditions. Once a wager has been accepted, it may not be cancelled except where the relevant game rules, applicable law or an operational decision permits this.

Balances, deposits, withdrawals, wagers and other account activity may be checked for accuracy and security. A withdrawal request may require identity, payment or source-of-funds checks before it is processed. Processing arrangements can vary according to the payment method, verification requirements, banking systems and other circumstances. Any available transaction conditions will be shown through the website.

If an error affects a balance, wager, payment, game result or other account record, Mirax Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. If you receive funds or credits in error, you must not use them and may be required to return them. Suspected technical, payment or game errors should be reported promptly.

Any applicable fees, taxes or charges connected with your use of the services are your responsibility unless the website expressly states otherwise. You should consider your own financial and tax obligations before using the platform.

3. Promotions, responsible gambling and account restrictions

Promotions are subject to the terms shown with the relevant offer. These terms may include eligibility requirements, participation rules, expiry conditions, wagering requirements, game restrictions, maximum values or other conditions. You should read the full promotional terms before opting in or using a promotional benefit. If promotional terms conflict with these general terms, the specific promotional terms apply to the extent of the conflict.

Mirax Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play, keep track of time and spending, and avoid gambling when distressed, under the influence of alcohol or other substances, or when gambling may affect your personal, work or financial responsibilities.

Use any account tools or limits made available to help manage your play.
Take a break if gambling stops being enjoyable or begins to affect your daily life.
Do not chase losses or increase stakes to try to recover money.
Seek independent support if you are concerned about your gambling.
Contact the available support channel if you want information about account restrictions or exclusion options.

You may request restrictions, a break or account closure where these options are available. A restriction may apply to some or all services and may remain in place for the period selected or otherwise agreed. You must not attempt to bypass a restriction by opening another account. If you believe you may be at risk of gambling harm, stop playing and seek help from an appropriate Australian support service or qualified professional.

Mirax Casino may suspend, restrict or close an account where there are concerns about identity, security, fraud, collusion, unlawful activity, responsible gambling, misuse of a promotion, breach of these terms or any other legal or operational requirement. Where permitted, relevant funds may be reviewed before any remaining balance is dealt with in accordance with applicable law and these terms.

4. Website use, liability and changes

You must use Mirax Casino respectfully and lawfully. You must not interfere with the website, introduce malicious software, attempt to gain unauthorised access, use automated systems without permission, copy or misuse website content, or engage in conduct that could harm the platform or other users. You must not exploit a technical fault, game vulnerability or pricing error. Any suspected vulnerability should be reported through the support option provided on the website.

Website content is provided for general information and may change. Mirax Casino aims to keep information accurate, but it does not guarantee that the website will always be available, uninterrupted, secure, error-free or suitable for every purpose. Access may be suspended or restricted for maintenance, security, technical issues, legal requirements or other operational reasons.

To the extent permitted by law, Mirax Casino is not responsible for loss caused by events outside its reasonable control, interruptions to communications or payment services, problems with your device or internet connection, unauthorised access resulting from your failure to protect account details, or your breach of these Terms & Conditions. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited under Australian law.

You remain responsible for information, equipment and internet access required to use the website. You should maintain appropriate security on your device and use current protective software. Links to third-party websites or services may be provided for convenience. Third-party services are governed by their own terms and privacy practices, and you should review them before use.

Mirax Casino may update these Terms & Conditions from time to time to reflect changes to the services, law, security requirements or business operations. The latest version will be made available on the website. Continued use after updated terms are published may constitute acceptance of the changes. If you do not agree with an update, you should stop using the services and contact the available support channel about your account.

These Terms & Conditions should be read together with the Privacy Policy, responsible gambling information and any other rules or notices displayed on the website. If you have a question about these terms, use the contact or support facility provided on the Mirax Casino website. The applicable legal framework and dispute rights will depend on the requirements that apply to the operator and your use of the services in Australia.